health care systems

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COVID-19 and Indigenous Peoples: Tools to Promote Equity and Best Practices

COVID-19 and Indigenous Peoples: Tools to Promote Equity and Best Practices

This is the second volume of a two-volume special issue of the American Indian Culture and Research Journal, volume 44.3, dedicated to the indirect impact of COVID-19 on Indigenous Peoples. The first volume (44.2) covers the degree to which Indigenous Peoples were affected by COVID-19 and how this…

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Puyallup's Institutionalized Quality Improvement Program

Puyallup's Institutionalized Quality Improvement Program

Following a major tribally-initiated restructuring in the early 1980s that created a quality improvement committee and a flatter organizational structure, the PTHA has increased patient access for urgent care visits, reduced "no show" rates, created clinical objectives, increased dental treatments…

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Muscogee Creek Nation Meets Growing Pharmacy Needs Through Bilingual, Self-Refill App

Muscogee Creek Nation Meets Growing Pharmacy Needs Through Bilingual, Self-Refill App

A new, automated prescription refill system has made time management much easier for Muscogee Creek pharmacy staff. Nearly a year ago, the tribe tapped Enacomm, a leader in interactive voice response technology, to help the Muscogee Creek Nation Department of Health manage their increasingly high…