A new, automated prescription refill system has made time management much easier for Muscogee Creek pharmacy staff.

Nearly a year ago, the tribe tapped Enacomm, a leader in interactive voice response technology, to help the Muscogee Creek Nation Department of Health manage their increasingly high call volumes. Now customers can call in day or night and use a touchtone system to reorder prescriptions. If necessary, they can press zero to speak to a member of the pharmacy staff...